Privacy & Cookie policy - Secure Yor Data
General
We only collect personal data in cases where it is relevant to us, and we will only collect personal data if it is relevant to your activity with NexusOne. When collecting, processing, and using your personal data, we always comply with all relevant and applicable legal provisions. We will only store your personal data for as long as we are legally obliged to do so, or for as long as it is relevant to the purpose for which it was collected.
Information we collect
If you wish to purchase and receive a product or service from us, we need to collect certain personal data to complete the transaction and to provide our services to you. We use cookies for this purpose as well. We may collect information such as your name, email address, postal address, delivery address (if different from the postal address), telephone number, and payment details. NexusOne collects and processes your personal data when you, for example:
Visit our website
Sign up for our newsletter
Send us questions, complaints, or feedback
Engage in other relevant electronic interactions, e.g., on social media
Data controller
The data controller responsible for the collection, processing, and use of your personal data on www.nexusone.dk is CEO Villy Gravengaard, Esplanaden 8C, 4. tv., 1263 Copenhagen K.
Legal basis and purpose
We collect your basic contact information such as name and address to be able to deliver the product or service you have purchased from us – if we choose to offer these online. We collect your email address, among other things, in order to send you an order confirmation and a delivery confirmation. If, during the registration process or on our website, you have given us your consent, we will also use your email address to send you electronic communications. You may subscribe or unsubscribe at any time. All electronic newsletters also contain an unsubscribe link.
If the processing of personal data is based on your consent, you have the right to withdraw your consent at any time. Your information (except for your email address, if you have consented to its use for receiving offers) will be deleted when required by law.
Consent and Marketing Authorisation
We only send marketing communications and only use tracking/personalisation features for marketing purposes where you have provided your freely given, specific and informed consent.
When you consent to receiving marketing from NexusOne, this consent may cover the following:
Direct contact channels
Email
SMS
Telephone calls (telemarketing)
In-app messages / push notifications
Physical mail (letters)
On-site / in-product marketing (personalised content)
Personalised content on the website
Personalised content in the app
Targeting via third-party platforms
Social media / advertising platforms (retargeting) (e.g., Meta, Google, LinkedIn, etc.)
Custom Audiences / customer list matching
Messaging channels in practice:
Chat (e.g., live chat)
Messaging apps (WhatsApp, Messenger, and similar)
Web push (browser notifications)
We measure and analyse your interactions in order to make our communications more relevant. This may include:
whether emails are opened and which links are clicked
interactions within the app
user behaviour on the website
We use this information for statistics, segmentation and profiling, so that we can tailor content, messages and offers to your interests and use.
Personalised content on the website
We may personalise website content for you based on your preferences and behaviour.
You may withdraw your consent at any time:
via the unsubscribe link in emails; or
by contacting us at kontakt@nexusone.dk
Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.
If you unsubscribe from marketing or withdraw your consent, we will stop sending marketing communications (including, where relevant, via the specific channels you have opted out of). However, we may retain your contact details (e.g., email address and/or telephone number) in an internal suppression list to ensure that you do not receive marketing communications by mistake.
Other recipients of personal data
We do not sell your personal data to third parties, nor do we transfer your personal data to third countries. Our website is hosted by an external provider, who acts as our data processor. All personal data you provide on our website and in other digital communications with us will be stored in our provider’s data centers.
We use external companies as suppliers in order to provide our services in the best possible way. These external suppliers act as data processors and, in certain cases, process personal data in connection with their delivery of services to us. Our data processors only process personal data according to our instructions and in compliance with legal requirements for data processors. We have entered into data processing agreements with our processors, which serve as your and our guarantee that they comply with applicable rules regarding the protection of your personal data.
Your rights
As a data subject, you have a number of rights that we must always ensure are fulfilled. You have the right to request the following:
Access to and rectification of your personal data
Deletion of personal data
In addition, you have the right to object to the processing of your personal data, and you have the right to lodge a complaint with a data protection authority.
If you no longer wish for us to process your personal data, or if you want us to restrict the processing of your personal data, you may also send a request to: kontakt@nexusone.dk
